After months of bad press, exploding phones and worldwide recalls and exchanges, Samsung has officially ended the Galaxy Note 7 smartphone.
A press statement by the company reads:
“We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.
Samsung ends Galaxy Note 7
“We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available.”
If you own a Galaxy Note 7, Samsung has asked that you power off the device and exchange it for another device.
“We recently readjusted the production volume for thorough investigation and quality control, but putting consumer safety as top priority, we have reached a final decision to halt production of Galaxy Note 7s,” the company said.
The company had been long advised by analysts to discontinue the line. This was so as to prevent the disaster from creating any long term damage to the company’s image. It has already caused an 8% decline in Samsung’s shares, the biggest one-day drop for the company since 2008.