An emergency services operator has been accused of intentionally disconnecting 911 calls while on her shift because she “did not want to talk to anyone”
The woman, Crenshanda Williams from Houston, Texas, was recorded sighing and hanging up when someone called to report a robbery, and disconnected another call from a security officer who was in pursuit of vehicles driving dangerously.
Her supervisors noticed how her call logs were filled with short conversations lasting around 20 seconds or even less since she started working at the Emergency Centre in July 2014. Ms Williams on one occassion was overhead saying “Ain’t nobody got time for this. For real.” as she hung up the phone.
According to officers, at least one of the calls ignored by Ms Williams “involved a homicide”, and two were regarding speeding vehicles.
When she was questioned by investigators as to why she was disconnecting the calls, she said she “did not want to talk to anyone at that time”.
A full scale investigation has been launched into the matter to figure out the quantity of distress calls overlooked by Ms Williams and she has also be charged for “interference with an emergency phone call”. She was forced to pay a bail bond of $1,000.