Just when i thought only those subscribed to DStv (MultiChoice’s multi-channel digital satellite TV service in Africa which boasts of over 100 channels) in Nigeria had big issues with the satellite network being repetitive and dull, i came across this letter on Ghafla! by Ngash Mtrue to DStv Kenya echoing my thoughts or at least some of them.
I’m most grateful that someone actually took time out to say what tons of people have been muttering under their breath and don’t deny you’re not one of those either wishing/hoping DStv shows some decent flicks or like Mtrue mentions in his letter “introduce a sports only package, SuperSports and ESPN..”
One trend DStv follows which i have noticed is this, when it comes to movies, they love showing (repeatedly) original movies (be it 80’s or 90’s) of movie remakes that are currently showing in cinemas or about to. And don’t let me get started on the words they censor even after you’ve selected the ‘Original Language’ option.
Read the open letter sent from a subscriber like many people out there frustrated with the service being paid for.
“I’m writing this as an esteemed client for the last couple of years and I wish to state that the quality of programmes are way below my expectations. You have been repeating movies and documentaries at an amazing rate and still charging us exorbitant fees.
Last night on M-net Action, Con-Air was being screened for the 12th time in 40 days!!! I look at the comedy channel and there’s nothing to smile about. You are screening comedies that were the in thing in the early ’90s, way before Tupac’s death!!!
While I do understand that repetitions are a must in the pay TV business, you have taken to a whole new level. Matter of fact, apart from SuperSport, ESPN, BBC Knowledge and the Discoveries channels, everything else borders a fraud.
I honestly can’t wait for my subscription to expire so that I can join either Zuku or Starcom. Zuku are offering more channels than you, internet connection and a land line at a cheaper rate than your premium package. Starcom on the other hand are screening updated reality TV programmes like the Kardashians, Amazing Race etc.
They are also screening the latest flicks like Spiderman and Batman while you are busy feeding us Con-Air and Walker, the Texas ranger! Come on, you do realize that you are milking us dry and giving us substandard programmes. Could you please introduce a sports only package, SuperSports and ESPN or I jump ship.
I have figured that I can get quality pay TV from Starcom for Kshs. 500 per month and a one time connection fee of Kshs. 4,000 which I shall raise from the sale of my DSTV dish as scrap metal. Then, I shall be watching the EPL/La Liga games at my local pub where even if I consume four beers per game every weekend, it will be way below the Kshs. 6,900 you are charging me for substandard programmes and outdated movies.
I couldn’t believe my eyes when I saw Chuck Norris on my screen! Over to you DStv Kenya.
PS- I’m actually watching another repeat on the Universal Channel even as I type this letter!!!”